We make revenue protection simple


We make revenue protection simple


novoky helps merchants settle chargeback cases

We founded novoky for merchants. Our mission is to disrupt the way disputes are managed and protect client revenue by resolving disputes in a quick, cost-efficient manner. Along the way, we want to give all our clients – and their customers – peace of mind in the world of online payments.

Arrange an appointment

30 - 31 May 2024



i-con Island Conference

Booth MA10

Join digital marketing professionals from across the globe in the ultimate affiliate conference of the year!

4 - 6 June 2024



Money20/20 Europe

Money20/20 Europe is home to the industry’s boldest and brightest new voices - where the money ecosystem comes together to shape what’s next for the industry. Every year, Money20/20 provides connections, tools, knowledge and access to the innovations of the future.

Our executive team

Patrick Carlo Friedrich

Managing Director

Patrick is an entrepreneur and seasoned expert in the online payments industry. He has a relentless desire to pursue innovation in the field of payments and online services.

Markus Heise

Managing Director

Markus has spent virtually his entire career in consulting. For more than 14 years, he has advised firms on technology in the financial services industry. He founded novoky with the aim of improving payment solutions for merchants.